1. What services does Jewels Pets Cremations & Keepsakes offer?
Jewels Pets provides private and communal pet cremation services, as well as custom memorial keepsakes such as urns, paw prints, and personalized jewelry. Our mission is to give every family the comfort, dignity, and compassion their pet deserves.
2. How do I arrange a pet cremation?
You can contact us directly or through your veterinarian. We’ll coordinate pickup and return of your pet’s ashes with care. Families may also bring their pets to our cremation center by appointment. We’re here to make the process as easy and respectful as possible.
3. What’s the difference between private and communal cremation?
Private cremation means your pet is cremated alone, and you receive only your pet’s ashes in a sealed urn.
Communal cremation means several pets are cremated together, and ashes are not returned.
We’ll help you decide what feels right for your family and budget.
4. How long does the cremation process take?
Most cremations are completed within 3–5 business days after your pet is received. If you select private cremation, you’ll be notified as soon as your pet’s ashes and keepsakes are ready for pickup or delivery.
5. Can I be present during the cremation?
Families may request a private farewell or viewing appointment before the cremation process. This option provides peace of mind and allows a final moment of remembrance. Please call ahead to schedule this service.
6. How will I receive my pet’s ashes?
Your pet’s ashes will be returned in a sealed urn or custom keepsake, along with a certificate of cremation. Many families choose to add a paw print, fur clipping, or engraved nameplate to their memorial.
7. What types of keepsakes do you offer?
We offer handcrafted urns, memorial boxes, jewelry, photo frames, and paw print impressions — all created to celebrate the life and love you shared with your pet. Each keepsake is carefully packaged with dignity and care.
8. How do I know I’m receiving my pet’s ashes?
We use a strict tracking and identification process from start to finish. Each pet is assigned a unique identification number that follows them through every stage of care, ensuring accuracy and peace of mind.
9. How much does pet cremation cost?
Costs vary depending on the pet’s size and the type of cremation you choose. We offer transparent pricing with no hidden fees. Please contact us for an estimate or visit our Services page for details.
10. Do you offer services for veterinarians or animal hospitals?
Yes. We partner with veterinary clinics and animal hospitals throughout the region to provide compassionate, professional aftercare options for their clients. If you’re a vet or clinic manager, we’d love to connect.
11. Do you serve families outside Lake Gaston or Virginia?
Absolutely. Jewels Pets serves families across southern Virginia and northern North Carolina, including Mecklenburg, Halifax, Warren, Vance, Franklin, and Granville counties. We also offer pickup and delivery through participating vet offices.
12. Can I pre-plan pet cremation services?
Yes, we offer pre-planning options for those who want to make arrangements in advance. This ensures your wishes are clear and your family has one less thing to worry about during an emotional time.
13. Do you handle exotic pets or large animals?
We provide services for dogs, cats, small mammals, birds, and reptiles. For larger animals, please call us to discuss arrangements and equipment availability.
14. What should I do when my pet passes away at home?
If your pet passes away at home, you can contact us directly at 252-213-6392. We’ll gently guide you through the next steps, including transportation and service options available right away.
15. Can you help me with grief support or resources?
Yes. We believe that healing takes compassion and community. We can connect you with local and online grief support resources for individuals and families coping with pet loss.
16. How do I care for my pet’s urn or keepsake?
Keep urns in a cool, dry area away from direct sunlight. For jewelry and paw print keepsakes, use a soft cloth for cleaning. If you ever need replacements or adjustments, contact us — we’re happy to help.
17. Do you offer home pickup or delivery?
Yes. We provide pickup from your home or veterinary office, and we can deliver your pet’s ashes and keepsakes to your home when ready. Transportation fees vary by location.
18. What makes Jewels Pets different from other cremation services?
Jewels Pets is family-owned and operated, founded on compassion, dignity, and personal connection. Every pet is treated as a member of our own family, and every detail — from pickup to presentation — is handled with heartfelt care.
19. How can I contact Jewels Pets?
You can reach us anytime by phone at 252-213-6392, email at info@jewelspets.com, or through our Contact Us page. We’re located near Lake Gaston in Littleton, North Carolina, and serve families throughout southern Virginia and northern North Carolina.
20. Do you sell pet food or wellness products?
Yes — through our partnership with The Pet Pantry, we provide premium holistic pet food and wellness products. This allows us to support families with quality care during every stage of their pet’s life.